Frequently Asked Questions

Printline offers a comprehensive range of branding and printing services including:

• Branding & Identity - Logo design, brand strategy, corporate branding, packaging design, brand guidelines
• Printing & Production - Business cards, brochures, flyers, posters, banners, corporate stationery
• Signage & Fabrication - 3D sign boards, LED signage, acrylic displays, metal signs
• Interior & Exterior Branding - Office branding, retail store design, showroom branding, exhibition setup
• Corporate Gifts - Customized gifts, awards, trophies, promotional merchandise

Our showroom and production facility is located at:

Shop No.TC, 25/1720 (1), Near Hotel Regency, Manjalikulam Cross Road, Thampanoor, Thiruvananthapuram - 695001, Kerala

We are conveniently located near Thampanoor Railway Station and KSRTC Bus Stand.

• Monday - Friday: 9:00 AM - 7:00 PM
• Saturday: 9:00 AM - 5:00 PM
• Sunday: Closed
• Emergency Support: Call +91 9847133943

Yes! While we are based in Trivandrum, we serve clients across Kerala and other states in India. We offer reliable delivery and installation services for clients throughout Kerala, and we can ship printed materials anywhere in India.

We offer both small and large quantity printing:

• Digital Printing: No minimum order - we can print even a single piece
• Offset Printing: Typically starts from 500 pieces for cost-effective pricing
• Business Cards: Minimum 100 cards

• Standard Turnaround: 3-5 business days
• Rush Orders: 24-48 hours (additional charges may apply)
• Large Format: 5-7 business days
• Signage Fabrication: 7-10 business days

Please contact us for specific timelines based on your project requirements.

We accept the following file formats:

• PDF (preferred - with bleeds and crop marks)
• AI (Adobe Illustrator)
• EPS (Encapsulated PostScript)
• CDR (CorelDRAW)
• PSD (Adobe Photoshop - minimum 300 DPI)
• JPEG/PNG (minimum 300 DPI resolution)

Yes! Our in-house design team can help create or optimize your artwork for printing. We offer:

• Logo design and branding
• Print-ready file preparation
• Design modifications and enhancements
• Complete graphic design services

We offer a wide range of signage solutions including:

• 3D Acrylic Letters (Front-lit and Back-lit)
• Stainless Steel Letters
• LED Signage and Light Boxes
• PVC and Forex Boards
• Neon Flex Signs
• Directional and Wayfinding Signs
• Building Facade Signage

Absolutely! We have a professional installation team that handles on-site installation for all types of signage. Our services include:

• Site survey and consultation
• Professional installation at your location
• Quality check and final adjustments
• Post-installation support

We offer warranty on our signage based on the material and type:

• Fabrication Warranty: 1-3 years on materials and workmanship
• LED Components: 1 year warranty
• Installation: 1 year warranty

Maintenance contracts are also available for ongoing support.

Minimum order quantity varies by product:

• Most items: 25-50 pieces minimum
• Premium gifts: 10 pieces minimum
• Custom branded items: 50 pieces minimum

Contact us for specific product minimums.

Yes! We provide sample products for approval before full production. Sample charges apply, which are refundable upon placing the bulk order.

Absolutely! We provide premium gift wrapping, custom boxes, and branded packaging for all corporate gifts. You can choose from various packaging options to match your brand identity.

We accept multiple payment methods:

• Bank Transfer (NEFT/RTGS/IMPS)
• UPI (Google Pay, PhonePe, Paytm)
• Credit/Debit Cards
• Cash (at our showroom)
• Cheque

Cancellation fees depend on the stage of production:

• Before production begins: Full refund
• During design phase: 50% of service fee
• After production started: No refund
• Custom/special orders: Non-refundable

Cancellation requests must be submitted in writing.

Yes! We offer volume discounts for large quantity orders. Contact us with your requirements, and we'll provide a competitive quote with bulk pricing.